Carlos Herrera is Sales Manager at Zaphiro in Spain
For Hedson to reach the end customers it is important to collaborate with partners all over the world. Carlos Herrera is Sales Manager at Zaphiro in Spain, and a long time Hedson partner.
For Carlos Herrera IRT has been something familiar since childhood.
– My father worked for a company in Spain that was importing IRT so I have known about these products for many, many years. When Hedson needed a new Body Shop partner they contacted me and we started our collaboration, he says.
Zaphiro operates in the Spanish and Portuguese markets. As a Hedson partner, the company works closely with a team that values long-term reliability and quality, supported by open communication and clearly defined responsibilities.
– I feel like I’m part of Hedson, our relationship is very close. Good personal relationships make everything easier. It’s not only business. When you have known people for more than a decade you develop a strong bond.
To keep developing Hedson’s products all type of feedback from partners is important – although most of it is positive, according to Carlos.
– The IRT is the best infrared you can have, I’m completely convinced about this. And from my point of view Hedson’s UV-products are much better than the competitors’.
– When it comes to Drester, the products really are long lasting. You can find Drester washing machines that have lasted for 20-25 years. And with Herkules it’s a bit the same. All in all, Hedson has high end products for people and companies who want to invest in quality, he continues.
Through training and technical support, Hedson helps partners and end customers with installation, service and daily operations – ensuring that the products are easy to use and deliver value from day one. For Carlos Herrera this means meeting happy clients.
– When I visit a body shop together with a customer, you can sense the owner’s confidence in their equipment. They know they are working with top-quality products. Our technology is built to last and helps get the job done faster, and the customers I meet who use Hedson’s products are consistently satisfied, he says.
